Glock successfully sued over malfunctioning pistol
Chris purchased a Glock 36 back in June 2008. After experiencing many failure-to-extract malfunctions, he sent it back to Glock to be fixed.
He got the pistol back and again it had problems. He then sent it back a second time. Six months later Glock returns his pistol and a letter stating it "meets factory specs". The problems persistent so he filed a small claims suit the company succeeded in winning.
Both parties agreed to mediation, but were unable to come to a settlement.
The case was presented in front of the judge. The pictures to the left and the letters to Glock were presented. The courtroom did not have a TV so we did not view the video.
The judge ruled in favor of the plaintiff on November 24th for a portion of the damages.
Glock should have dealt with the situation much better. Chris is still a Glock fan and he told me that he plans on purchasing a Gen4 Glock in the future.
You can read about Chris's experience on his website.
For what it’s worth, as cool and slim as the G36 is, I’ve had more problems with that model than any other.
I think that a gun owner suing a gun company might not be in that best interest of the gun community. Especially with the track record of the G36.
A little digging will reveal that people are reporting serious problems with just about every non-9mm model Glock. What’s really surprising are the numerous examples of law enforcement organizations being treated exactly the same way by Glock. The model 22s seem to be particularly problematic.
More people need to stand up for themselves in these sorts of cases, small claims court is the consumer’s friend!
IMO, it’s really lame that it came to this.. Glock should have just replaced it to begin with.. it implies to me, that Glock knows about this issue and are resolved to ignore it..
Cal,
Bullpup are 100 years old design and its flaws could not be iron out since its’ interception.
Everything is done slower in a bullpup rifle. Being slow in combat can lead to injury or death. Bad balance, bad trigger, bad optic placement, bad ergo, etc. The flaws are too many and it isn’t worth the trade off.
jdun1911 I think you replied to the wrong post…
I remember hearing something about the compact 1911s having problems due to the slide being much lighter than a full size 1911 leading to it cycling lot faster. Maybe something similar is happening here.
I’ve wondered why nobody has designed a pistol or rifle with an extractor with a fulcrum farther to the port side (assuming ejection out the starboard side) or having one hinged in front of the case rim. This would make it so the spring wouldn’t have to be the thing keeping the extractor hooked onto the case rim.
It’s really bad that they had to give him a choice between a new gun or the court-ordered payment! AND THEN when he chose the court-ordered payment, they wanted the gun back anyway!
i have a 36 and carry it as my ccw and i havent had any problem with it i even ran steel cased ammo throught it.
I have owned and still own many Glock Pistols and have never had any problems of any kind. They are like an AK-47. They can take anything you dish out. Glock is number 1.