Glock successfully sued over malfunctioning pistol

Steve Johnson
by Steve Johnson

Chris purchased a Glock 36 back in June 2008. After experiencing many failure-to-extract malfunctions, he sent it back to Glock to be fixed.

Chris’s G36 malfunctions.

He got the pistol back and again it had problems. He then sent it back a second time. Six months later Glock returns his pistol and a letter stating it “meets factory specs”. The problems persistent so he filed a small claims suit the company succeeded in winning.

Both parties agreed to mediation, but were unable to come to a settlement.

The case was presented in front of the judge. The pictures to the left and the letters to Glock were presented. The courtroom did not have a TV so we did not view the video.

The judge ruled in favor of the plaintiff on November 24th for a portion of the damages.

Glock should have dealt with the situation much better. Chris is still a Glock fan and he told me that he plans on purchasing a Gen4 Glock in the future.

You can read about Chris’s experience on his website.

Steve Johnson
Steve Johnson

I founded TFB in 2007 and over 10 years worked tirelessly, with the help of my team, to build it up into the largest gun blog online. I retired as Editor in Chief in 2017. During my decade at TFB I was fortunate to work with the most amazing talented writers and genuinely good people!

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2 of 20 comments
  • Hyok Kim Hyok Kim on Jul 07, 2014

    Glock going 'Latin'?

  • Mark Mark on Aug 04, 2014

    I've been told by several gunsmiths that the Glock was designed for 9x19 and many models are basically a departure or modification from the original design to accommodate the new calibers. This results in the issues we've seen in the past and those currently.

    Maybe this is just scuttlebutt. Makes sense though.