Customer Relationships. That is the topic for Today’s Photo here at TFB.
Armageddon Gear, Buena Vista, GA., makes and markets shooting bags, rifle slings, suppressor covers and such.
Here you can see their Product Warranty:
All products manufactured by Armageddon Gear carry a lifetime warranty against defects in materials and workmanship. Defective products will be repaired or replaced at no cost to the customer.
Products damaged due to normal wear and tear, abuse, or use outside the product’s intended application may be repaired or replaced at the discretion of Armageddon Gear at customer expense. We’re here to support your mission and will work with you in this event.
As you can see in the top picture, there is a shooting bag with two rather embarrassing holes in the wrong place.
The picture was posted on Armageddon’s Facebook and came with a confession:
…it’s my bag so here is the story. I was spotting for my GFs brother while he was sighting in his rifle.
The bag was moving on him and neither of us realized it until he blew it apart. Armageddon Gear was more then helpful and I will use this bag with pride.
Brandon, the bag slipped forward and the bullet caught the corner. I really got a laugh out of the stitching
Sorry, just sighting in an Old Mosin
That’s a great way to repair a product.
In the comments below, you can confess. Have you done a similar mistake?