Dustin W. posted this photo of his Glock 19 MOS with Vortex Viper mini red dot. To his surprise it only lasted one box of 9mm. See the piece of glass sitting below the trigger guard? That is the glass from the Viper.
Thanks to the help of some friends in the group, the issue was brought to the attention of a Vortex Sales Rep. Here is his response:
Hey Dustin- I’m very sorry to see that this happened. Never fun when a piece of gear goes down. First thing’s first, though. Let’s get you taken care of tomorrow. Give our customer care center a call (800-426-0048 ext. 6) between 8-5 CST and say you talked to me about sending the Viper in to get serviced. From there, we can go over everything and see how the problem occurred and then make sure it doesn’t happen again. Have a great rest of your night and know that we will have you up and shooting again in no time.
As expected, Vortex will get Dustin squared away. I am sure Vortex is very interested to find out why this red dot failed as am I.