RECALL: Bushmaster ACR Recalled

Steve Johnson
by Steve Johnson

The Bushmaster ACR has been recalled because it can go full-auto under some circumstances. If you own one, make sure you send it in to be fixed. Not only is it a safety hazard but a legal one. The BATFE are not fond of firearms firing more than one shot when the trigger is pulled

Frustratingly, Bushmaster only sent out this recall noticed in the form of a scanned image converted to PDF. I had to use OCR software to convert it to text. If you own an ACR I suggest reading the original recall notice.

The notice …

Bushmaster Firearms Intentional, LLC has become aware of a possible firearms performance issue that may develop with a small number of ACR rifles and we are requesting you discontinue the use of this rifle immediately, and contact us at your earliest convenience so that we can make the necessary arrangements to have the rifle returned to us for inspection and update if necessary.

All Bushmaster produced ACR rifles are impacted by this notification.

During routine testing, Bushmaster discovered a design flaw which could result in multiple rounds firing continuously when the trigger is pulled. This unexpected firing of multiple rounds creates a potentially dangerous situation.

Since the safety and quality of our firearms is our utmost concern, Bushmaster is implementing the following corrective action plans to correct the effected firearms as quickly as possible.

Therefore, we are requesting your timely assistance with the following action:

1) Please immediately discontinue the use of your ACR rifle(s).

2) Contact our Customer Service Department at 1-800-883-6229, (Monday-Friday, 8:30 AM -6:00 PM EST).

Please have the serial # of your firearms(s) available when you call.

3) We will provide you with return shipping instructions and issue you a RMA # (Return Authorization Number).

This will assist us in processing, and updating of your firearm and returning to you as expeditiously as possible.

The shipping address for the return of your firearm is listed below

Please contact us prior to shipping

Bushmaster Firearms International, LLC

Attention: Dept. ACR
999 Roosevelt Trail
Windham, ME 04062

4) This process will be accomplished at no cost to you and will be completed as expeditiously as possible.

We apologize for any inconvenience this may cause you, and we will return your firearm to you as expeditiously as possible.

If you have any further questions concerning this request, please call us on the above noted toll free number between the hours of 8:30 AM and 6:00 PM Eastern Standard Time.

Thank you for in advance for your cooperation in resolving this important matter.


Customer Service Division
Bushmaster Firearms Intemational, LLC

[ Freedom Group did send out a press release, but many thanks to Vak and Tobin for also emailing me about this. ]

Steve Johnson
Steve Johnson

I founded TFB in 2007 and over 10 years worked tirelessly, with the help of my team, to build it up into the largest gun blog online. I retired as Editor in Chief in 2017. During my decade at TFB I was fortunate to work with the most amazing talented writers and genuinely good people!

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  • Der SS got owned bigtime Der SS got owned bigtime on Mar 28, 2012

    I'll say this I got an ACR enhanced in black didn't get the recall , no problems or malfunctions and love it. That's all I care about.

  • John John on Jul 30, 2012

    The ACR is crap! It's just that simple. If you want a reliable rifle in the Bushmaster range - their Gas Piston AR15 is thee way to go! ;)