10 Things NOT to do in a Gun Store

I have managed and worked in a retail firearms store now for 6+ years and sometimes catch myself believing that I’ve seen and heard everything. Yet my customers continue to surprise me in unique and odd ways everyday. So to ensure you don’t come across as a greenhorn the next time you stop into a gun store, here is my list of 10 Things NOT to do in a Gun Store.

#1 – Jiggle gun safe handles, and when employees ask, ”Would you want to see inside?” say, “No.” – It’s horribly misleading and we promise we’re not hiding .22 ammo inside.

#2 – Open boxes of ammo that are glued/taped shut – If a box of ammo says “.30-06 Springfield,” there is actually .30-06 ammo inside, not Tootise Rolls. Although, I personally would not be disappointed if candy was inside.

#3 – While handling a handgun, point it sideways – The moment you turn a pistol from a vertical to a horizontal position… every employee and customer in the room will lose respect for you. It’s not a “kill shot” and it will not curve the bullet around corners. You look like you play far too many video games.

#4 – Stand by the MSR/AR section of the gun counter and ask, “Can I see the black one?”  – Although we appreciate the politeness and innocence in your question, we need a little more to go off of… They’re all black, throw me a bone here.

#5 – Make blanket statements like, “I know you don’t have this, but do you have…” – Let us stop you right there…  If you know my inventory before you come into my store, you have super powers! What you should be doing is buying a lottery ticket.

#6 – When handling firearms, have horrible muzzle control and constantly pull the trigger – Yes, when I handed you the firearm I cleared it ensuring that it is unloaded, but the family that just walked in doesn’t know that. You’re freaking people out by sweeping the muzzle in their face with your finger on the trigger. “Keep your booger hook off the bang switch!”

#7 – Try to buy a used firearm a customer is trying to sell to the gun shop – You wouldn’t try to undercut a car salesman when he’s being traded a car so how do you think it’s socially acceptable to do it in a gun store?… Unspoken Rule of Thumb: if the customer and gun store can’t come to an agreement, ask the individual once they leave the store. It’s incredible tacky and rude to make an offer while the trade is in process.

#8 – Talk to fellow customers and employees about how you’ve spent the last 5 hours shooting firearms, but you’ve only left your couch to come to a gun store – I’m sorry to tell you, but Call of Duty® and all other video games aren’t real life. Don’t say you just shot an M1 Garand, a Kel-Tec KSG, a Tommy Gun, and a Fully-Automatic Glock a few minutes ago while you’re gaming headset is still on (this has happened before in my store and I really wish he was wearing Bluetooth, but this was not the case).

#9 – Attempt to buy a firearm when you fully know you can’t – If you have a felony for jaywalking… a misdemeanor of domestic violence for beating up a stuffed animal… or a restraining order from the neighbor’s cat because he secretly hates you… you cannot buy a firearm. Whether you believe you were guilty of a charge or not, if it happened 30 minutes ago or 30 years ago, regardless of the scenario, if you know that you cannot buy a firearm, don’t “test the water” by trying to buy one, and then get mad when you’re denied.

#10 – Try to incite fear and panic into others because an apocalypse or armagedon or zombies or sharknado is “definitely, totally gonna like happen really, totally soon” – So you’re preparing for all of the above. Like literally every horrifying, end-of-days scenario possible. Although, your Boy Scout Troop Master would be proud of your preparedness, please do not try to impress upon others in public that you’re buying bulk .308 Win. ammunition for the zombies. Just leave that little nugget of information to yourself.

Be sure to take all of these suggestions light-heartedly. All your local gun shops greatly appreciate your business and are more than willing to teach new people, and even greenhorns, everything they would like to know about firearms.

The outdoors, fitness and anything related to firearms are my passions. I am a S&W Armorer, Glock Armorer, reloader and am coping with an addiction to classic S&W and Colt revolvers (by buying more revolvers). I’ve been a guest writer for Sierra Bullets and love long walks to the gun range.


  • ltulrich

    #11: Do not ask to see the clerk’s carry weapon.

    • TheNotoriousIUD


    • USMC03Vet

      I dunno about that. My opinion is if you’re going to flaunt it, expect people to want to look at it.


    • TonysTake

      I don’t have a problem asking what type of gun the clerk carries. 9 times outta 10 they lift a pant leg or a shirt and show me.

      • ltulrich

        Sure, they might lift their shirt and let you get a closer look, but they will not remove it, or clear it, or put it in your hands.

        1. Having a loaded handgun in your hand in a gun shop, ever, (Obviously unless it’s being used for its intended purpose) is almost certainly a serious violation of policy.

        2. It’s not for sale.

        3. The clerk would be really stupid to disarm at the request of some stranger.

        Not lecturing you specifically, just expanding on my original post. Some people don’t realize this stuff and it needs to be pointed out to them.

        • kaynelius

          I was in a local shop and asked about the Glock 43 when they first released. They didn’t have any in stock but the owner called over another clerk, took the G43 out of the assosciate’s holster, unloaded it and handed it to me. Keep in mind they were brothers. But that sold me on it. Never found better service.

  • Trey

    #12 Do not ask the clerk “How do you make this go full-auto?”

    • TheNotoriousIUD

      I always do that.

    • We already have the internet for that anyway; so really your wasting everybody’s time.

    • Porty1119

      File down the firing pin, obviously…

      Herpity derpity derp.

    • Avery

      This is right before they as if you have a phased plasma rifle in the 40 watt range, right?

      • ColBatguano

        Just what you see on the walls, pal.

    • Budogunner

      Start by explaining the NFA and the serious jail time. Then explain the slidefire stock. Then state the obvious that gun law is stupid, yes, but MUST be obeyed. See previous lecture on serious jail time.

  • M.M.D.C.

    I try to be a good customer, and I hope I am.

    But sometimes it’s the guy behind the counter who needs a few pointers on politeness. Granted, gun store clerks probably take a lot of crap from knuckleheads, but I have been treated like a very unwelcome guest in a couple of gun shops.

    Happily, there are plenty of shops in my area so if the dude is rude, I can take my business elsewhere.

    • I’ve been on both sides of the counter and there is room for improvement going both ways.

      One of my biggest peeves is when gun stores will not let you dry fire a new firearm, or, god forbid, they have those ridiculous locks on the trigger guard.

      Sure, some old firearms are worn out and it’d be better if people didn’t dry-fire them, but that brand new SIG/HK/whatever? I want to grab it, put my finger on the trigger to check trigger reach, and pull the flippin trigger. If I have not gotten a chance to do these things with a firearm yet, I will not buy it. Sorry. It’s asinine when gun stores won’t let their customers do this. Might as well say “look, but don’t touch”.

      I gotta give a holler to the rep at Academy the other day, though. They have those godforsaken triggerguard locks on their guns, but I asked the rep if it would be possible to get them taken off so I could check trigger reach and pull, and he went right ahead and did it. They didn’t end up having a model I wanted, but I make sure to buy ammo from them regularly because they’ve got good customer service.

      • TheNotoriousIUD

        Is it common to make customers lock the bolt back on an SBR if they bring it in the store?

        • Porty1119

          It allows the chamber to be easily visually inspected. Sounds like a pretty decent safety measure to me.

          • TheNotoriousIUD

            Yeah I get it but it seems like clearing it once should be adequate.

          • Sometimes a round can be stuck up the barrel or not cleared. Seen it happen hence why you inspect the chamber.

          • Steve T

            Very common with a new AR. I check again no matter who cleared it. I don’t like being swept even if I cleared the gun for you. It’s just idiotic to do it. I was trying to teach my partner gun safety and the first thing she did id point it at me. I thought maybe she wasn’t smart enough to handle a gun and ended the lesson after telling her to never do it.

          • Bill Funk

            You would think so.
            Many years ago, in Army rifle training (M-14s), we were live firing at the range. When done, there were three separate ‘Inspection Arms’ done. When we got back to the company area, a final ‘Inspection Arms’ was performed.
            Yes, a rifle fired.
            How, when an ‘Inspection Arms’ requires a visual check of the chamber to ensure a round isn’t there, this could happen, I don’t know, but it did.
            At gun shows, when I ask to see a gun, I always clear it when it’s handed to me. Sometimes I’m told, “I just did that,” and my response is, “Yes, I know. And I just did it again.”

          • Gunner4guy

            I must be as old-fashioned as you….! Of course most of my training was with the M16 but I was also issued an issued an XM21 as well later on (for other ‘reasons’). I’m also an old Army cop, a rangemaster, school-trained Armorer/Small Arms Repairman and shot competitively before, during and after my nearly 20 in the service. When I ask to look at a weapon and the counter-person doesn’t clear it I ask them to. And then I clear it myself, then return the gun with the action open. I’ve seen, and investigated too many ND’s over the years plus for another 27 yrs in the state agency I worked for after the Army. Old-fashioned? Well, I’m still here…and I’ve educated a number of folks on safety…may have PO’d a few but..so what? It’s MY freaking life we’re talking about!

            Also, someone explain how you can work in a gunshop/store/counter and NOT know how to cycle the slide on a 1911A1 or open the cylinder on a revolver…….smh.

      • CommonSense23

        How about actually taking the gun apart, especially for a used gun.

        • jess

          Ask first, they usually will let you if you know how or do it for you if you aren’t that familiar.

      • Even brand new guns you can break the firing pin spring by dry firing it. They have snap caps or a used shell to put in there if you want to test the trigger. If they don’t have them ask them to consider getting some as a way for customers to test the trigger out.

        • John

          Just a thought, if a brand new gun breaks the firing pin from dry firing…GOOD! That means you see the defect right away before you lose your life trying to use that firearm in a critical situation.

          • nadnerbus

            A modern, newly made firearm should not suffer any damage from dry firing. There is something wrong with it if it does.

            Older rimfire guns can be a problem, since the rim is not there to stop the firing pin from hitting the steel chamber.

          • A modern gun that uses a spring the spring will extend past the point where the primer is. Guess what the spring is now under tension and can snap. May take a fifty time may take a hundred time. Guess what you never dry fire the gun that gun will fire more rounds then a glock will before it has a malfunction. A number of gun manuals for modern production guns state do not dry fire.

          • John

            From Sig Sauer- “It is safe to dry-fire our center fire pistols. You would want to use a
            snap cap or plug if extensive dry-firing is done. Always count your
            dry-firing in your live fire count to be sure all springs and pins are
            in top condition” just an FYI

          • Pranqster

            Oh god, Please change your profile name, you are making progressive gun owners look like fools, more than right wingers already think we are. You really have no idea what you’re talking about.

          • Its not a defect. Its called how a gun is designed. A firing pin is on a spring. Guess what happens if you a metal spring. It goes under tension and will snap. The manuals of many guns state to not dry fire them. Its not a defect its called gun knowledge 101. Do not dry fire unless the manual says you can.

          • raz-0

            “Guess what happens if you a metal spring”

            WTF are you talking about?

            Every firing pin I have seen, where a spring is present, puts the spring under compressions simply by having the firing pin installed in the gun. Those that have strikers have the spring in compression when at normal rest as most of them don’t have a means of decocking the gun other than dry firing it. At no point does dry firing do anything horrific to the spring, much less make it move past where the primer it. The spring is contained and doesn’t move forward.

            For example, early M&Ps would break the striker if you dry fired them significantly. I know because I broke them and went through several revisions over the course of warranty claims. The issue had nothing to do with springs, it had to do with the striker being mim and the fact that the design had stress risers in it.

            Rimfires shouldn’t be dry fired because the crush a piece of the rim between the firing pin/striker and a flat portion of the barrel. Dry firing them will cause peening of the firing pin, which will eventually cause failures to fire.

            I have a bunch of guns, the only one’s that have a manual that says don’t dry fire them are the rimfires. (note, I own no revolvers, so I make no conclusive statements about what is bad for them.)

          • Derringers state to not dry fire them. If you do you mess up the selector mechanism and the second barrel or more barrels if it has more will not fire.

            A number of firing pin springs bounce forward to hit the primer cap. If there is nothing there the spring stretches past. So like a sliinky being straightend the metal in the spring weakens. When you hear a click that means do not press the trigger any more. Use snap caps. Perfect way to familize yourself with the guns mecahnisms and its a way to see if the firing pin hits the primer.

          • raz-0

            I dare you to name one gun that puts a spring into an extended state when the firing pin is actuated.

            Derringers are quite possibly the least popular firearm out there. You are claiming 90% of firearms should not be dry fired according to their manufacturers. You’ll have to come up with something other than derringers.

            S&W m&p is fine. Glocks are fine. Cz-75 clones are fine. 1911s are fine. Sigs are fine. That covers a lot of the handgun market right there.

          • rinleader1

            I have a SR9E and the manual states to only dry fire with a mag in place… just saying….

          • Lt_Scrounge

            Don’t most of the Rugers have magazine disconnects that prevent the thing from firing without a mag in place anyway?

          • Bill Funk

            I don’t know about “most,” but my P95 doesn’t.

          • Lt_Scrounge

            There’s a reason why I asked. Since all of the ones that I have looked at had slide mounted safeties or outrageously priced magazines, the only Ruger pistols I’ve owned have been 22s, and I didn’t keep the 22/45 past the first time having to clean it. I have NEVER had a firearm that was that difficult to get apart to clean.

          • Gunner4guy

            My P95DC doesn’t either. The ‘revised’ edition of the Owner’s manual does state that the use of a snapcap is advised during dry firing whereas the original version of the manual (which I also have) is minus that particular caveat. Based on that and that alone it would seem Ruger might either be just covering their butts on this(liability & lawyers…) or they thought a bit of clarification was in order…. Your guess is as good as mine on the reasoning for adding it.

          • BigFED

            That is because the pistol is equipped with a magazine safety, i.e. it will not complete the firing sequence without the magazine in place as it would be in “normal” circumstances. If all things are correct, the pistol WILL NOT fire without the magazine in place!!! AND this is true for ANY pistol that uses a magazine safety like the old S&W 39, 59 and all those derivatives, Browning HP-35, Rugers, etc UNLESS they are SPECIFICALLY stated. This true of several manufactures.

            HOWEVER, Many of those pistols were ordered WITHOUT the mag safety by departments as the DID NOT WANT THAT “FEATURE”!!! . Those that DID NOT have that safety were usually marked on the slide “THIS PISTOL WILL FIRE WITH THE MAGAZINE REMOVED”!

            Many modern manufactures DO NOT use a magazine safety, like SIG, Glock, Springfield, etc.

          • raz-0

            It doesn’t say don’t do it. It likely has that in there due to having a magazine safety, nothing to do with any of the very wrong stuff this idiot keeps repeating.

          • 1911a145acp

            I…I say AGAIN boy… What in the F*** are you talking about?

        • 1911a145acp

          If the new gun firing pin is capable of breaking by simply dry firing it…… move on.

          • Then you should move on from 99% of manufactured guns today. Even companies that say you can dry fire their center fire guns their springs will still break may be a 300 dry fire but they will break and the break is not covered under warranty and you will spend seventy bucks repairing it.

          • John

            We are NOT talking about dry firing the gun 1000 times in the store! We are talking about testing the trigger pull a few times. If you think you can’t do that, you need to read up on modern guns a bit more. JMHO

          • Yet stores will not allow you to do it because they have guns damaged by dry firing them without a snap cap in there.

          • raz-0

            Seriously, once again.. no.
            I have several center fire guns with well over 10k cycles of dry fire. Some well past 100k. 99% my butt. You have no idea what you are talking about. Yes, they count toward spring lifecycle. NO, wearing a part out at it’s normal service interval is NOT breaking the gun.

          • BigFED

            HORSEKRAP!!! Any MODERN firearm from a REPUTABLE company will withstand the “normal” dry firing. And by reputable company, I mean one that would qualify for “DUTY”, not that Cobra or HiPoint krap!!!

          • So once again why do Glock and other companies state that if you dry fire you should use snap caps?

          • BigFED

            Try the word “extended” or “extensive” dry firing… If EXTENDED dry firing is done…

            FROM GLOCK:

            Generally, dry firing the Glock pistol is not a problem, however, when taken to excess, e.g., thousands of dry firings, Glock now recommends the use of snap-caps.

            When taken to the extreme, the breech-face can be damaged.

            Best regards,

            (Name redacted)

            Glock Inc, Technical Services

            6000 Highlands Parkway

            Smyrna, GA 30082

            770 432-1202

            FAX 770 437-4701

          • That would be over the life of the gun and I have heard of people doing dry firing sessions of a hundred times. So guess what snap caps or a spent shell are the best way to practice dry firing and checking to see if the firing pin is hitting the primer after a cleaning/disassembly.

          • BigFED

            Spent casings work ONLY for a little while. They “cushion” the firing pin only for a few cycles before they are beat out of effective use. A snap cap has a resilient piece of material or is made to with stand the repeated impacts without deformation.

            I advise AGAINST the use of expended shells for a simple reason, one may not realize when (not if) a live round is introduced to the equation!

          • Taurus manusals warn against dry firing. In fact if you call any maker will tell you that you should use snap caps or a spent shell casing when dry firing.

          • BigFED

            I am sure to get all kinds of grief, but I said REPUTABLE and QUALIFIED that as “duty” quality guns. Taurus does not qualify in either case, especially their semi-autos. Their revolvers suffer from issues, but their semi-autos are not top tier, or even second tier!

            And that is with YEARS experience with them. Their early revolvers were OK, but their semi-auto were … Now, I will admit that their best semi-autos were the Beretta clones, but they still didn’t qualify for duty guns!

      • John

        Some of the stores around here only let you dry fire with a snap cap. That’s fine since they have lots of the lying around just for that purpose.

        • CountryBoy

          I’ve brought my own snap-caps into a store with me when I wanted a specific gun to buy, and wasn’t sure if they’d have a cap for it available. The guy had no problem using my cap as well, since he’d never pulled the trigger on the gun himself.

          By doing that he knew I understood the “no-nos” some guns have on dry-firing, and I knew who to purchase the gun from as he deserved whatever commission for taking the time to help.

          There is a risk a store takes in letting a customer hold a gun, as they may drop it (even a glass counter would probably break), but politeness and preparedness will often negate any risk.

          • Joseph P. Martino

            I’ve done the same thing. Take a snap cap with me. Still, I ask the clerk’s permission to load and snap, after showing them the snap cap. I’ve never had a problem doing that.

      • Adam D.

        Believe it or not Nathaniel, in my country basically all gun shops prohibit dry firing. If you dare do it, they get all mad, if you ask for it, they simply deny it.
        This is why I am always puzzled about dry firing.
        Is it bad for the gun? Does it matter? Or the shop assistants are a bit old fashioned “because Europe?”
        I’ve heard something like for some types of firearms dry firing can be really bad (break action shotguns maybe, or only external hammer break actions?), but what bad could happen to an AR or a Glock if I dry fire it? Or if they’re so worried, sell me a snap cap.

        I see that the US practice is usually quite different though.
        So what’s up with this dry firing?
        What’s the engineer’s take on this?
        If it IS harmful to some designs, what types should we avoid it with?
        IMO this is a topic that’s definitely worth an in-depth article, would be very helpful!

        • Sulaco

          My shop, drop the hammer a couple of times if it helps on anything but a .22.

      • Jim

        A few years back a store lost a sale of a 1911 to me for that reason. When I asked them to remove the lock, the clerk just shook his head. I handed it back to him and bought one elsewhere.

    • USMC03Vet

      I hate gun stores. When I walk in I always get the 3rd degree as though a Mozambique drill is about to happen on me. I dress in a respectable manner too. It must be my youthful good looks that surprises them?

      • M.M.D.C.

        Well, judging by your avatar you seem cheerful enough.

        As for me, I think my professorial attire is a problem for gun counter jockeys, but perhaps I’m being paranoid.

      • TheNotoriousIUD

        I used to get the stink eye at this redneck shop run by old guys. Think it was my tattoos band t shirts etc. they halfway acted like I was going to steal something. Now I go to a range store where most of the guys are younger vets and almost everyone has tattoos. Dwight Howard shoots there too. Pretty cool guy.

  • kodiak

    Thank you for including the zombie clause. That makes me lose respect for any potential buyer when they bring that up.

  • Gambler X

    #13 The guy that likes to talk trash about what other people are buying…to their face
    “Shoulda bought a Glawk”
    “Sig Sauers dont like military ammo”
    “Those guns are sh*t”

    #14 The guy that invokes his buddy that used to be a SEAL/Ranger/Space Marine/ Space Shuttle Door Gunner
    “My buddy who was a seal said that pistol magazines should just drop free! and I should get mah money back”
    Dude, you bought a Tokarev….

    • Alex Agius

      My buddy DID used to be a Space Marine, personally I’m sick of all this mockery of Space Marines, they guard our planet from the aliens, without them you’d be speaking alienese. They are the unsung heros of the world armed forced #boobs

      • ItsFinnagain

        Do you have to be a Space Cadet before you can be a Space Marine?

        • John

          No matter what rank I achieve, I’ll always be a space cadet!

    • John

      If I had a nickle every time a Space Marine pulled my butt from a burning Astro-Light-Cruiser outside the Orion’s belt nebula, I’d be rich!

      The only issue I have with them is all the plugging of black holes when they’re on leave!

    • Nattleby .

      My Tokarev mags drop free….

      • Gambler X

        His didnt and his “SEAL” friend said thats not how its supposed to be and wanted a full refund for it.

    • Thomas Weißhuhn

      “Space Shuttle Door Gunner” xD

    • ItsDrazi

      “Space Shuttle Door Gunner”- I laughed so hard at this! One of the best lines I have ever heard!

  • John

    OK, I have one for gun shop OWNERS, train your employees not to point the guns at people either.

    It is sometimes hard in a crowded store not to muzzle someone but I bend over backwards to succeed with this. I have been in many shops when the clerk will take out a gun I would like to see and point it all over the place including at me. I don’t feel it is my job to train them so I quietly take the gun while realizing safety is not number one in that store.

    Oh and DON’T be offended when I double check the chamber, I am not insulting you or questioning your ability I AM JUST DOUBLE CHECKING! I have had clerks tell me “I already cleared it”.


    • nadnerbus

      Shoot, I’d be kind POed if someone didn’t double check me after I cleared a weapon. That is just something you should automatically do every time you take possession of a firearm. Personally, I visually check the chamber ever single time I pull the trigger to dry fire it, even when I am the only person handling it. Costs are just too high not to be extremely diligent with that.

      • William Farrell

        I still remember my first range office’s words ” It’s still loaded until you make sure for yourself that it isn’t loaded, and very, very few people are ever shot accidentally with a loaded gun.”

    • Mark

      Why would a gun store employee think that their experience of the public is any different from the rest of us who deal with the public?

      When I get off work, I joke (?), “Now I am ‘the public.'” I joke (?) that I will go to stores right before closing and make them stay late, demand impossible things, have unreasonable expectations, have a laundry list of demands, expect everything for free, etc.

      • Rodney Steward

        Seems that the only thing left for you is to join the BLM group!

      • Lt_Scrounge

        I’ve spent ten years in store management and people in stores love me because I joke with them about how bad customers can be. They stand there and deal with difficult customers and begin apologizing to me about the wait and I just smile and tell them not to worry I understand. It really brightens their day to have someone NOT yelling at them. If I have enough items in my cart, I’ll tell them a bad customer war story (and I have more than a few) that puts a smile on their face. I had all of the cashiers at the local Home Depot practically giving me a round of applause when I told them the truth. Cashiers are under rated. They are the primary point of contact between the company and the customer. It takes very little passive/aggressive behavior on the part of a cashier to cost a business a lot of customers.

        • CountryBoy

          Good for George and everyone but the Chevy guy. Too many folks sometimes act as if those who struggle with things don’t even exist.

          Having worked in retail in the computer industry during college (back in the late 70’s, when PCs weren’t made by IBM yet!), we had a similar situation with a guy whose son had Down’s Syndrome – we’ll call him “Paul”. The dad was trying to do everything he could to help the lad, and the kid just loved computers even though he couldn’t fully grasp a lot of things.

          His dad came by with him one day to look things over with his son, and I spoke with them both. Paul was withdrawn and had been regularly teased in school, and his dad asked if we’d mind if Paul would stop by on his way home from school, just to “be there”. We had no problem with that, and Paul did so. It wasn’t long before he was asking for books and information, and he really seemed to be “getting” things, eventually conversing with us like we’d been his “inner circle” for a long time. His dad later bought a computer kit (that’s what they were back then!) and built it together. I don’t know what became of him, but it seemed that all he needed was a chance, and a few folks who would accept him as he was.

          Humanity isn’t always humane, it seems.

    • Glock Guy

      That actually happened to me last week. I was comparing my Gen 3 Glock 19 with a Gen 4, and even though he checked/cleared it, he still flagged me. If you work behind a gun counter, you should take a gun safety course at least twice a year.

    • Anomanom

      Here’s another: after you hand me a gun to examine, don’t stand directly in front of me, step to the side a little bit, so i can look at the sight picture without sweeping you.

      • Twilight sparkle

        I can speak from personal expierence, a lot of us who work at gunstores stand there because customers will point the gun at us no matter where we stand and if we’re in front of you we still have quick access to take the gun away from the person were showing it to if we need to. Plus you can still point to the side of us.

    • I wish all stores had giant orange “targets” at the top corners of their store (or other appropriately placed locations.

      I ask where is a good aiming point when wanting to get near horizontal.

      • Lt_Scrounge

        I normally use the furthest corner where the roof meets the walls. People still walk right in front of the muzzle. Even in small gun shops. I can see it happening in a place like a Cabela’s where the used guns are kept out and people are shopping for other stuff, but in a small gun shop where all they sell is guns, ammo and accessories, it’s crazy to not be conscious of what other people are doing.

        • Mr Lee

          I was gun counter at Cabelas. I cant speak for anyone else there, especially some people, but i used to tell people to aim at the deer on the wall. If someone got in front of the muzzle they had to Shaq! But not everyone listened. I had ROTC kid come in and try to start swinging it like he was marching. Ya I had to take it away. He was 18 with a FOID. But WTF!

          Me and my buddys at my house always double check each other if we have something new we wanted to show off! Its a great habit!

    • Bierwagon

      I find that one kind of odd. I dont care if the clerk just showed me a cleared action, i’m GOING to do it again, one, because, frankly, its in my nature to double check,and two,I want to test the action anyhow.

    • elconquistidor

      If the gun is unloaded, don’t be such a baby about it.

      • John

        Don’t be a “baby” regarding gun safety????? Wow…just wow….enjoy you’re next ND.

      • Evan

        Famous last words

      • Ron Pehl

        Said NO smart gun owner, EVER!

      • SUPER 68 IS DOWN


    • John Wisch

      My favorite is the Gun Store Employees that doesn’t even bother to inspect and check the chamber & mag or cylinder clear before handing it to a customer. Then gets interrupted helps another customer gets the gun back from the looky lou and doesn’t check the chamber clear before putting it back in the glass case.
      Just beautiful.

    • Joseph P. Martino

      A friend of mine, a Marine officer, shot another Marine in the leg after rifle practice. The rifle had (supposedly) already been checked by the range officer and by the man in charge of the armory. Yes, my friend should have checked it too, but he made the mistake of assuming the other guys had one their job. Well, they hadn’t.

  • paulm53

    I’ll give you all but #5. That’s just being picky.

  • BrandonAKsALot

    You know, I get it. I’m in CS too and it can be a pain, but you’re free to pursue other occupations. These lists speak more about the person making them than their customers. We all have terrible customers and it’s them that remind us to maybe be a little more polite and understanding when someone is helping us. Yes, safety should be expected, but you can’t force people to be less obnoxious and if you like making a living, it comes with the territory.

  • TheNotoriousIUD

    I like the guys who are “instructing” their GF’s on what kind of pistol to buy. Some serious experts there.

    One time I was buying a laser/light for my Glock and the (apparently) ex-Tier 1 SCUBA Sniper behind the counter told me in his unit it wasnt “tactically advisable” to put lights on your gun but if I wanted to waste my money go ahead.

    • Porty1119

      Heh, my fiance knows more about handguns (and muzzleloaders) than I do. I know more about shotguns and MSRs than she does, so it all balances out.

  • southburytradingpost

    Sometimes a customer will want to open a box of ammo, usually defensive ammo because it’s something they haven’t seen before, and normally we’re Ok with that. But we had to start getting real picky about that when a few people opened the boxes and stole the ammo.

    • Hinermad

      I confess that’s why I open ammo boxes unless they’re taped or sealed. The last time I bought ammo at a chain store, the -clerk- even opened up the boxes to make sure nobody had stolen any cartridges out of it.

  • greywulf1064

    Now how about a list of what gun store employees should not do. Like assume everyone is an expert, call a magazine a clip, or tell everyone that a pistol is useless unless it’s a .45…

  • Bear The Grizzly

    In regards to #3, we all know the horizontal gun move does not come from video games, unless I missed CoD: Tupac ops.

  • BattleshipGrey

    While on a break in training with a nearby police department, the topic of guns came up. One officer prompted his fellow officer to tell what he did in a gun store a few weeks prior.

    The officer said he went to a nearby bigger town and picked out an AK to buy. I don’t recall how far along in the buying process he was, but when the clerk asked him how much ammo he wanted to buy, the officer said “I dunno, how many employees do you have?” He was promptly escorted out of the store and did not leave with the gun.

    Needless to say I was appalled and so were his other co-workers. He told the story without much remorse or embarrassment.

    • Were you appalled at him or the gunstore?

      • BattleshipGrey

        Obviously at him. Active shooter scenarios are no laughing matter and even though he probably thought he was being funny, the store staff did the right thing IMO. If they had his name or even knew by that point he was in LE, it gives gun owners and LEO a bad name.

    • Nicks87

      If somebody from my dept. did that and my Capt or Chief found out, they would be done. Like, turn in your sh*t and go home because you are f-ing fired, done.

      • Gunner4guy

        I agree, same in my agency. Fun is fun, but……there’s a line.

  • Edeco

    When I went to pick up my Stag Model 6 (an AR) there were just two other people, newbs I think. They’re looking at, ARs AKs etc in a rack, acting aghast, one says “Who buys such a thing”. I’m filling out forms, store owner is in a back room getting my thing. Then the store owner brings out my thing, plops this five foot case on the counter, and of course I have to inspect it. It was like “Yep, lol”.

  • Jared Duet

    I have to disagree with #2. I have seen quite a few boxes mislabeled from the factory in my 11 years in the firearms industry. The last one blew up a savage and took a chunk of the shooter with it. Always check it!

    • ItsFinnagain

      Agree there. Never trust what the label says but….wait until after you have purchased it to check.

    • USMC03Vet

      Especially since nobody will take returns on ammo.

  • Don Ward

    #5 is BS. If I walk into a gun store I’ve never been in before looking for a very specific and unusual firearm that is used and all I see are brand new tacticool rifles up on the wall, I know you’re not going to have what I’m looking for.

    • FCUK ChierDuChien!

      FCUK ChierDuChien!!

    • Jeremy Star

      Then why would you ask?

  • Bud Harton

    I stopped going to gun stores for all of the reasons cited, but I also stopped going because most gun store employees are arrogant, condescending and patronizing.

    • ItsFinnagain

      and more than a few are ignorant about what they sell.

    • FCUK ChierDuChien!

      AND ChierDuChien made it of happens!

  • gvw3

    I generally am not concerned about impressing the gun sales clerk.

  • ItsFinnagain

    Here is my pet peeve. Just because you work at a gun shop does not mean you know everything. I would guess that a large number of customers know much more about what they want than the clerk does.

    • USMC03Vet

      The worst is when they talk down to you. I can’t stand that behavior.

    • DB

      THANK YOU!! There is a local gun shop I’ve been in, has VERY nice inventory, good prices, but I will not darken his door because he is an attorney, a master gunsmith, knows EVERY gun law of every kind, by heart, word for word, will pull it up on the computer to show you (but changes subject once in there….wonder why) ex Military, a 5 star General I believe, has DEFINATELY done it more and better than you, even if it has nothing to do with guns, a retired Police Officer, still is an auxiliary Police Officer if necessary, can quote to the foot per second the velocity (not speed) of every round in existence now or in the past, why you do or don’t want a particular firearm, and I’m gonna quit because I’m tired of this, but this guy is Friggin’ Superman (his cape shows sometimes!) absolutely NOTHING he has not or cannot do or know! Just had burglary one night recently that took 2 minutes for the bad guy to get through the wall and steal one, (1) pistol, as he leaves everything in cases at night! Wonder why the only business he has us this burglar who was probably more afraid of meeting up with this guy than the Swat Team! Burglary solved, it’s someone who stayed and talked to him for a while!!

    • BrandonAKsALot

      One of the reasons there’s only one store I go to around here. They have reasonable prices and they don’t hassle me about my purchases. I literally had a guy refuse to order me a saiga years ago because I wanted it in 5.45 and that ammo would get cut off according to him. Sure 7n6 is now, but someone will always step up to the plate when there’s demand and I love my Saiga I ordered for only $299.

  • sean

    I have been selling guns for over 10 years now and i have to say number 9 is the only one that i completely agree with…but number 8 is really annoying.

  • McThag

    With regards to #7, don’t screw the poor bastard trying to sell his gun.

    Every time I see someone trying to buy a gun out from under the shop is when the shop is low-balling but hard. A third party trying to buy it is often an intervention.

    • Ian McCollum

      This. I understand the rule and abide by it, but it really hurts to watch people get totally screwed by a shop.

      • They have books online resources to see what the average price of a gun from a seller to seller would be. Of course when you sell to a store they have to take a profit. Always better to sell to another collector or trade then sell to a store.

        • Ian McCollum

          Making a profit is fine. It’s when I see someone getting take for 25% or less of actual value (which seems to be an awful lot of the time) that I cringe.

          • Gun stores may have to sit on the gun for months or even years before a sale. Also guess what if they run the serial numbers and the gun was reported lost or stolen they may lose money. Hence why they want to make 33% at least profit.

          • Independent George

            If anything, a gun shop offering 75% of market value is overpaying. Gun shops do not buy guns for personal use, they buy in order to re-sell. It is unreasonable to expect them to pay what you seem to be expecting.

          • Ian McCollum

            I’m talking about people being offered $125 for $500 guns.

          • Gunner4guy

            @Ian McCollum. Yep. I was trying to ID one of my dad’s old side-by-side shotguns and get a value for insurance purposes. I’d been unable to find anything online that helped. So I went to what I’d been told was a reputable store – guy there told me it was just an old 12 gauge but if I wanted to get rid of it he’d give me a hundred “just to take it off my hands…” Uh-huh… warning bells started going off.

            Long story short, when I finally found a person knowledgeable in early 1900’s era Ithaca shotguns, that old double-barrel Ithaca turned out to be worth a bit over $3000. So yeah, an intervention may be called for when you see a salesperson trying that crapola.

  • Jsmith

    ?? gotta nix #1. 90% of a gun safe is the inside. Either unlock them or post the combination. I like to browse for 6 months or so before dropping that kind of cash and I don’t feel like getting a safe opened every time I want to see the inside.

    • Jeremy Star

      They do that because super smart people and children may lock themselves in without anyone knowing.

  • TwoTon

    Just because I’ve been shooting 20 years doesn’t mean the clerk has, and vice versa. Without being rude, if I get a less than knowledgeable salesperson, I usually say, “I appreciate your help, but I’m gonna browse,” and then I’ll “shop around” until I see a different clerk who’s available, and then try my luck with him-her.


    I always check defensive ammo before I buy it. I don’t rip the package open either. Due to the mass volume of ammunition that has been sold in the past few years. Quality Control has been lacking significantly in many manufacturer’s product lines. There are a lot of things you cannot check, but improperly seated bullets, smashed cases, backwards primers you can. If I can eliminate those variables by just eyeballing what I’m gonna buy, then I will.

    • USMC03Vet

      I should start doing this. I very rarely ever buy ammo retail, but It’s a good thing to check up on.

      • ZEBRA-wit-RABIES

        I hand load everything I shoot, except for defensive ammo. Better to check in store before the purchase is made. Usually a salesperson can wrap their brain around why you would be doing such a thing.

  • st4

    Ask for the following in order, “12 gauge auto loadah, 45 long slide wit laser sighting, Phased Plasma Rifle in 40 watt range,” and the, “Oozie nine millameetah,” without the prerequisite of having a neural net processor (a learning computah).

  • Kelly Jackson

    Sounds like you just described Jump If Not Zero

  • Dan

    I have jiggled security safe handles, and I really don’t have any intention of seeing the inside. I have bought a few lemons from generic and name brand safes, especially those with cheap handles. Also, since I’m getting older, athritis is beginning to be an issue with manipulating handles (and triggers). So I would have do disagree with #1. Sometimes, people just want to see if they can manipulate the handle, they already know or have a good idea of what it looks like inside.

  • ProLiberty82

    Also, if you’re a foreigner visiting a US Gun Store, do not buy an ITAR regulated item (can be any number of harmless things) and try to bring it back home in your luggage. If caught you face up to 10 years in a US prison, it does not matter if that item is freely sold in your home country, per definition of the ITAR you’re now an international weapons smuggler.

  • USMC03Vet

    Somebody needs to make a list of things gun store employees need to stop doing from a customers point of view. Not listing prices of products displayed, talking down to customers, and trying to intimidate potential customers. Some of the dumbest people I’ve ever seen wear clothes have been gun store employees looking like they are going to solo ISIS HQ after their day job at the local gun store.

    I firmly believe the local gun store customer service and general attitude towards people that walk in that door is so far behind the times compared to any other retail business it’s mind boggling. I guess because there is either only one or a few in the area this encourages that behavior? I really can’t stand the gun store personally.

    • Griz

      If I ask if you have hi-power magizines in stock don’t try to sell me hi-point magazines if you do not.

  • Don Ward

    You know what, rereading this piece, I gotta put it up there with a “Top 10 Types of Firearms Stories TFB Shouldn’t Post”.
    Seriously, these sort of whiny, customer service gripe pieces are terrible. Particularly when the bar is raised with some of TFB’s excellent contributors.

    • infantryjj

      got to agree with you. this is childish

  • Whisper

    So why does everybody bash the clerk, like all you “super shooters” dont muzzle sweep all of us behind the counter, rack and dry fire 100 times then ask if theres a discount on the display model. Push out the revolver cylinder spin it and slam it home, Put it in your pocket, scratch it with all the other junk in your pocket, drop the gun on the floor, drop the mag on the floor, scream at us that you can get it cheaper elsewhere. OH yes and think we are Lying to you because we told you something you didn’t know but because you didnt look it up yourself its a lie.

    • BrandonAKsALot

      Perhaps you should run your shop by appointment only then and screen everyone who wants to buy from you so that you know they are up to your standards.

      Most gun stores are staffed by total ass hats and then they whine and complain about customers. That’s why so many are going under. Clearly state some simple rules in a polite manner when folks are shopping with you and you’d be surprised how few will take issue. Again, it’s a customer service field. Don’t like it, leave.

  • Jim_Macklin

    Fifty years ago I worked behind the counter in a gun store that grudgingly also had fish hooks and bowling balls.
    Luckily, the upstairs was a vacant hotel [flop house]. I say lucky because on several occasions a nimrod would come in because his shotgun was jammed. Buckshot does damage the lath and plaster ceiling. At least the muzzle was pointed up.

    • If you got gunsmithing services then expect loaded jammed guns to come in. The issue is that the person needs to come in or call first without the gun. Then bring it carefully inside without bumping it or having the trigger touched. That way the gunsmith are hearing the issue can take it to where the bullettrap room is.

  • Mattblum

    I must be lucky. The only local gun shop I patronize is actually pretty cool. They are serious. They clear before handing you something and expect you to do the same. I like that. They don’t muzzle me and appreciate that I do the don’t muzzle anyone else dance. They are polite, even to really newbie types. They do expect you to treat the guns with respect, but then, so do I.

    Now, there is a shop very near my house where the proprietor did talk down to me the one time I went there. Bad mistake, he lost my business in one easy step. Shame, because I can almost walk there. I have to drive 20 minutes to get to the other place. Worth it.

  • Tyler McCommon

    I always open the ammo boxes and if they are taped I ask to see the ammo. Once you’ve been cheated once you never trust it again.

    • Tyler McCommon

      (Had a guy put steel cased wolf in brass cased PMC boxes.)

    • Ask if you can inspect the ammo before you buy or buy then check it out in front of the clerk so if it is wrong he can be shown.

  • Nashvone

    I guess it depends on how #5 is asked. “I know you don’t carry this brand but can you order them?” I’ve done that. It helps to be on a first name basis with the the employees at the store though.

  • KestrelBike

    I always ask permission to dry fire, and I really only do it once, twice max. Ah man, one time at an LGS a guy was checking out a complete-lower (AR) and he quickly thumbs back the hammer, takes safety off, pulls trigger *snap!*- the sound of the hammer striking the receiver’s magwell section. I could see the blood vessel in the clerk’s forehead swell. I should have said something to the customer, but eh.

    • Steve T

      Exactly, and, it’s obvious when it’s previously been don. You don’t dry fire another persons firearm unless there’s a snap cap in the chamber, and you’ve asked permission.

  • Slovko

    All good ones, but I think you missed the most important one of all: “Unless there is a clear and imminent threat to life and limb, don’t ever unholster your personal carry firearm”

    Just don’t do it…ever.

  • Bob

    All this complaining about gun shop employees makes me very happy with most of the gun shops where I am. Only in a pawn shop have I had an employee muzzle me, and nobody has talked down to me or tried to tell me I should buy X gun and the one I’m looking at is a bad idea (unless they have a specific concern). My favorite gun shop encourages my antique and historical interests and everyone knows me by name. Always ready to shoot the bull about this that and the other gun related thing. Guess I’m just lucky…

    • Gunner4guy

      There are 4 stores I shop regularly(just found a new one last week & added him!). Store folks in 3 of the four are more than willing to discuss their experiences with various pieces but don’t talk down, aren’t ‘If it isn’t a .45 ACP with extended 20 round ‘clip’ and a laser with 5 different colors then it ain’t’ types. If there is time, we BS, if not then we chat a moment and move on with getting several boxes of .38 Spl or 7×57 Mauser or …. These are ‘gun guys’. Hard to find and I’ll patronize them as long as I can. One is both a Class II manufacturer and a Class III dealer. If he doesn’t have it, he can make it or order it – nice man to know. THOSE are the folks to support!

  • jess

    #15 Do not pull out a loaded magazine from your pocket and try to insert it into the magwell while saying “I’m just checking if it’ll feed my HD ammo.”

    I’ve seen this TWICE…

    • BattleshipGrey

      Wow. Yes, this one needs to make the official list.

  • BattleshipGrey

    That was great. Too bad people would rather listen to billionaires and politicians than this guy.

  • Giolli Joker

    If USMC did it, might as well have happened another time, no?
    “During the Battle of Chosin Reservoir in 1950, mortar sections under the United States Marine Corps
    started to run out of mortar rounds. The radio men of these sections
    started requesting more rounds. There were too many nearby enemy
    anti-air emplacements however, and the risk that they might lose any
    airlifted supplies was too great, so they had to wait. After two days of
    waiting, all the mortar sections ran out of rounds. At this point they
    accidentally ordered hundreds of crates of Tootsie Roll candies instead
    of mortar rounds. This was because some elements of the United States
    military had used “tootsie rolls” as code for mortar rounds.”

  • Vizzini

    I dislike this type of passive-aggressive “humor” from gun store employees. I usually find the gun store experience unpleasant and frustrating, at least for the big gun stores.

    “Be sure to take all of these suggestions light-heartedly.” Right. How about you don’t leave me standing at the counter ignoring me for 15 minutes while you pretend you’re too busy to pay attention to me, until I get frustrated and just go order the gun online and get it shipped to my local FFL (not your store)?

  • Suppressed

    Two things not to do as a new writer on a gun blog:

    1. Come in and make your first article a repost.

    2. Make your second article something that comes off kinda condescending.

    I’m by far the most knowledgeable about guns in my circle of influence, but I’m a downright ignoramus compared to many of the posters here. Maybe you haven’t spend much time reading the comments here, maybe you have. I would think that starting out with an article telling everyone how to behave when we’re acting as consumers, just doesn’t seem like a good way to make sure you’re not sitting by yourself come lunchtime.

  • jerry young

    #6 particularly is one I see happening a lot, at this time I’m in the market to purchase a new concealed carry gun so I’ve been going from shop to shop and am appalled at the way firearms are handled not as much by the customers but the salesmen, I have had the muzzle of guns swept across my direction while the attendant was checking to be sure it was unloaded , at least they did that thank God, then have had them aim the guns into the store and pull the trigger, I agree with John below gun shop owners train your employees!

  • Agitator

    “I’ve been a guest writer for “The Truth About Guns…””

    Fire this idiot.

  • stephen

    If James Yeager had a gun store…

    Number 11: Tell people to throw down their firearms and step on them because they are a tool!

  • stephen

    I really dislike the counter guy who tries to get customers to buy the gun they have – saw one guy trying to sell a .45 to a little bitty woman who weighted about 95 lbs. Gun was way too big for her hands but this guy said “I’m an instructor…”


  • Rock or Something

    Have to disagree with #10 slightly, when some stores stock targets that have Zombies on them. Heck I have been to a store in Las Vegas that was entirely dedicated to selling items (including ammo and firearms) for a zombie apocalypse. So really, some of these sellers are in no position to cast stones.

  • Squirrel

    I have one. When you are checking out an unmounted scope, don’t put people in the cross hairs. Knowing that you are pretending to shoot me REALLY makes me want to shove my fist down your throat.

  • AldanFerrox

    The funnny thing is that nobody in the game ever held a weapon sideways.

  • BillC

    #10 is why avoid anything to do with gun stores or gun shows. I hear that crap from smelly, old, fat guys in line all the time at the range. I know where they are coming from, but all their facts and sources are completely wrong. I’m with them for the fight for firearms freedom, but damn, they don’t make it easy with their rhetoric.

  • DIR911911 .

    as far as #7 goes , go screw yourself. you’re damn right I might make an offer to buy someones’ car/gun if I see they are being ripped off buy a salesman. do you think being a sleazy salesperson gives you some authority or something? everyone wants a deal, if I’m willing to pay more then it goes to me,capitalism don’t ya love it. this whole list probably covers 10% of the customers coming into a gun store. try restaurant work if you want to deal with the real public.

  • John B

    This is a good list, but what’s the purpose of adding #5? That’s just an annoying customer, it has nothing to do with firearms or safety.

  • TangledThorns

    I go in asking if they have that gun Bruce Willis likes to shoot in his movies.

    • Ian McCollum


  • 375Holland&Holland

    Bass Pro Shops,
    Try to get knowledgeable Gun people in the Dept !

  • Sulaco

    11. Do not flip revolver cylinders shut like you see on TV. Ever!

  • Any gun with a firing pin that is not a fixed hammer or striker fired can have the firing pin break or the firing mechanism on multiple barrel guns will be messed up. Doesn’t matter the caliber. You ask if you can pull the trigger. A number of gun stores have spent cases or snap caps they can put in if it is made for a caliber. Antique guns you will potentially cause a repair more expensive then the gun if you dry fire it.

  • TJbrena

    “#3 – While handling a handgun, point it sideways – The moment you turn a pistol from a vertical to a horizontal position… every employee and customer in the room will lose respect for you. It’s not a “kill shot” and it will not curve the bullet around corners. You look like you play far too many video games.”

    I can’t think of any video games I’ve played that have you hold a gun sideways. It does make one look like a wannabe gangsta though.

  • Johnny Nightrider

    Looking at the comments on here.Gives me a headache as it is all kind of boring.It’s all common sense.Think before you do something wrong or ask the clerk.Besides the customers,”Where is a good place to aim this Ar-15?”

  • Full Name

    The #1 thing to not do in a gun store: Be stupid.

  • romney2011

    I would like to step in here and discuss a product. I would like any and all opinions, expert advice, and suggestions on the bump fire accessory on an AR-15. Seems to be a good item to add on. I hear the remarks about sending a mag load of ammo in a few seconds. However, I think if your home is not full of defenders there could be a very good application for a bump fire mechanism. Say 6, 8, or 10 well armed enemies are about to stream into you house via an entry door and/or window. Seems to me to be a good option in certain conditions. OPINIONS, INPUT, ETC. PLEASE.

  • Don_R_P

    “…please do not try to impress upon others in public that you’re buying bulk .308 Win. ammunition for the zombies.”

    What? No zombies? That’s my favorite reason to give for acquiring my guns and ammo, but usually only to anti-gun types. I usually put it out from a different angle, however, and state that I’m acquiring them at the recommendation of the U.S. Government. More specifically, the CDC. They announced back in 2011 that you should be ready for any type of an emergency, including a zombie apocalypse… and everyone knows that the best way to dispatch a zombie is a shot to the head (if you don’t believe me just google zombie and CDC).

  • GordonTrenchard

    You need to do one of these for gun store employees. The absolute nonsense i’ve heard from the otherside of the counter is legendary.

  • JP Merlano

    My local gun store employees actually bring up the end of days scenerio quite often and they have some useful information. For instance, historically speaking, during times of war, many countries governments limit the amount of ammunition citizens can store..

  • MikeAT_ACW

    I just picked up a Ruger LCR 357 and simple courtesy was involved. Before I did it, I asked the salesmam, “Can I dry fire?”, and when I handed it back to him it was with the cylinder open and my fingers through the frame and backwards. Simple professional;limbs in handling a firearm.

  • Lt_Scrounge

    Here’s a thought for customers, be conscious of what other customers in the store are doing. Don’t walk in front of people with rifles or shotguns shouldered unless you WANT to be covered by the muzzle. I’ve had to lift the muzzles on firearms that I was looking at because of people walking directly in front of the muzzle it’s not funny. One guy even thanked me for not covering him with the muzzle. The rest were clueless that they had just walked directly in front of a firearm muzzle.

  • Garry

    How about having gun shop employees treat customers with a little respect! Not belittling them when they ask questions and making them feel stupid. This especially applies to women customers. The gun shop is not doing me a favor by selling me a gun. I, on the other hand, am helping your business to grow by making the purchase. I agree many “potential” customers act like jerks, but at least start out by treating your customer with some degree of respect. That is good business practice.

  • Lt_Scrounge

    If you are relying on a Cobra brand handgun other than a derringer, you need to buy a High Point. Same price range but WAY more reliable and less likely to break. If you’re relying on a derringer, get a Bond Arms. Higher price but the quality is much better and the ability to get replacement barrels in other calibers is a big plus.

  • BigFED

    1) On dry firing, may places have an ordnance that restricts presenting a “working” firearm to a person/customer.

    2) There have been some well documented instances where a “customer” has brought in live ammo and for whatever reason loaded the/a gun. It has been some years, but it happened a big sporting goods store in the Dallas area. That is WHY there are certain restrictions imposed by law and/or and store policies in place!!!

  • TnT

    My local Dunham store sell firearms and they act like your a criminal for wanting to buy one.
    They take your drivers license and keep it until your done looking at it, they have every kind of lock on it you can think of and several employees stand there whispering the whole time.
    Sorry, but I’m not going to spend $700 on a gun that I can’t rack the slide and test the
    Trigger pull and do a function check. On top of this they have a no returns policy on firearms. Just don’t sell them if your scared of them!

  • 2ThinkN_Do2

    #2 If you are not familiar with all bullet types and brands, it’s nice to see what they look like and also the condition of the product. I’ve see some ammo in stores that had pits and or corrosion beginning to form on the bottom . . . . #6 definitely an issue, not only with customers, but also some behind the counter sales personnel . . . remember, it’s always loaded unless you check it yourself and don’t point it at something you are not going willing to take responsibility for shooting (in other words, above human level).

  • GOT12

    dealers should not,

    1. order a gun for a customer, customer waits 18 months, dealer calls customer says your gun is in, before customer picks up gun the dealer sells that gun to another customer because the other customer offered more money.

    2. if you sell a gun with a odd chamber like 243wssm do not tell the customer you will provide 60 rounds of ammo then whine because the ammo is to high, then dont buy the ammo because it is to high

    3. if you offer to do gun transfer’s, do them, dont whine and cry about the customer not buying enough guns from your store especially when said customer has purchased over 40 guns from your store and usually buys another or two when picking up a transfer gun

    4. dont jack your transfer fees up in protest of customers ordering guns elsewhere, i buy from several dealers my transfer fees run from $0, $10 $15 $25, most have went to $35 while i do mostly the 0 or 10 i sometimes pay the higher transfer fees kind of as a courtesy and excuse to look for another gun to buy

    5. dont constantly lay guns on the counter pointed towards customers then whine about customers pointing or aiming guns the other way.

    6. buds gun shop should not sell remington 513t rifles without triggers, bolts,sights stripped bolts and other parts you might need without mentioning they are partial parts guns. i noticed buds finally put a notice up that rifles are rough, but it still doesnt mention a lot of parts are missing. ordered 3 returned 3 was refunded in full and not charged shipping charges. but still i would not have ordered had i known they are not complete rifles

    7. dont tell customers you will accept gun shipments from private individuals screw around for a couple of weeks then decide you will only accept shipment from a ffl

    8. if you are midway usa do not lie to customers about how you will never cancel back orders on ammo but then when the ammo comes in cancel every ones back orders, then do not even give those who waited over a year for ammo a chance to buy it at the new 3 or 4 times gouging price

  • RickOAA .

    I observed an urban youth clear a shop by swinging around an AK and hollering “DIE MFER, DIE!” He seemed confused as to why he was asked to leave.

    Worse yet was a man that dry fired a gun into his pregnant wife’s side in jest. I didn’t find it funny in the slightest and promptly took the gun from him. Unbelievable.

  • Gunner4guy

    If your trip takes you thru southern Indiana then I’ve either been in the same store or it’s twin. I agree, the ‘show’ is something else!

  • Gunner4guy

    And just WHO takes their sorry heiny back and forth, slaves day and night, night and day, 24/7/365 days a year(sidereal time), PROTECTS their sorry goat-smelling butt while you’re planet-side???? Why, it’s the Terran Space Navy. We do all the work while the Spaced Rangers and the Spaced Marines walk around puffing up their chests, showing off all the medals they got for getting the Space Clap in an off-limits jukka-hoka bar on some god-forsaken planetoid 200 lights from Terra. If it wasn’t for the Terran Space Navy none of the Spaced Rangers or Marines could do anything since NONE of them has ever learned how to land and take off from a planet…..or field-strip and clean their issue weapons(they can’t be bothered as they’re too busy primping in front of mirrors making sure they look good for the Tri-D newsies…..) Puhlease….

  • Cleophus

    More often than not, I find that it’s the guy behind the counter that’s the “greenhorn.” I can’t tell you how many times I’ve walked into a large chain store like Gander Mountain and have been waited on by a mindless little girl who looks to be 12 years old, and doesn’t know an XDS from a chainsaw. I remember the days when the man behind the counter had decades of experience under his belt, and knew exactly what you were talking about. This doesn’t go only for gun stores, but places like Sears tool department, where you were usually talking to a retired mechanic, or a retired journeyman plumber who could not only point you to the right tool, but could give you advise on your project as well. Sadly, in today’s retail world, the emphasis is not on customer service, but moving product out the door as cheaply and rapidly as possible. What passes for “customer service” these are teen agers or young college kids who have never worked in a trade a day in their lives and have absolutely no idea how 98% of the tools they sell even work, much less how they will hold up to use and abuse. How can you get a reasoned and educated answer about a particular piece of equipment from someone like that? I like the old days of retired mechanics, plumbers, policemen, farmers, who took counter jobs just to stay busy and supplement their Social Security. I fear those days of having extremely experienced counter help have gone the way of the M1903 Springfield, full service gas stations and marriage being one man and one woman. Oh well, time marches on……..

  • Bill

    Do not perform immediate action drills at the counter. This makes you look like the ultimate gunnabe and depending on the sales person may be cause to have that shiny toy you’re playing with abruptly yanked out of your hands. Also, if you are one of these people, don’t bring your date/girlfriend, which only serves as a bigger shovel for the hole you’re about to dig. The teenage practice of attempting to show your arm candy how cool you think you are needs to be left at the door.

  • CavScout

    Remember people, don’t disrespect the shop by buying a used gun off someone for more than the shop will pay. How will they be able to buy low and sell high if you do that?? Pft, honestly, to hell with most LGS’s.

  • Les Legato

    “Strange how they say to use a snap cap when dry firing”

    No, they said

    “in situations where the pistol will be subjected to continuous sessions
    of dry firing, the use of a snap cap or dummy round is recommended.”


    No wonder you’ve been licking Obama’s rear end for 7 years.


  • Joseph P. Martino

    If you’re really a first-time gun buyer, take a gunny friend with you, who can make sure you don’t break any of these rules, and who can help you decide on a gun. Have some idea why you want a gun (hunting, target shooting, self-defense, etc.). And if you do try to buy a used gun from a non-dealer, make sure that’s legal in your state.