Magpul Glock Magazine FTF Mistake

pmag G17

Richard Fitzpatrick, CEO/President of Magpul, came out and admitted the problem on Facebook. Apparently there was an oversight on feeding smaller Glocks in 9mm such as the Glock 19 and Glock 26. However Magpul will fix the problem. Richard even laid out the plans to do so. They are changing the molds and for those who bought any of the first production runs, replacement magazine bodies will be given out.

OK we screwed up.

After initial release of the Glock 17 PMag (GL9) a few days ago we started seeing random issues of failure to feed with the new magazine in other Glock models primarily the Glock 19 and 26. Of all the challenges of building a Glock magazine with single new composite, issues like drop free, impact strength and feed lip retention were foremost on our mind. The failure to feed came as a bit of a surprise to us and we immediately headed out to the range to investigate.

In short order we found the problem. Without getting into technical details, some small, but critical geometry changes did not make it into the initial production molds. We should have caught this but no failures showed up on our factory guns during live fire testing and flaws in our internal processes of checks/balances did not flag the oversight as it should.

So as I said before, we screwed up and here is what we are going to do about it.

Molds are being updated with the correct geometry as we speak and a replacement magazine body with the correct geometry should be available by May 4th 2015. These will be date coded 5/15 and later and will replace any magazine bodies in service of earlier manufacture. Just use your existing spring, follower, and floor plate with the new body.

-If you purchased your magazines direct from Magpul, Brownells or Midway, you do not need to do anything, replacement magazine bodies for the magazines (1 for 1) ordered will be shipped to you automatically.

-If your purchased your magazines from a gun store, replacements will be sent out to the store in question for you to pick up.

-If neither of the above works for you then Magpul customer service will handle the replacement directly.

In short, we are updating ALL of the affected magazines released as quick as we possibly can.

Richard Fitzpatrick
President/CEO -Magpul Industries Corp



Nicholas C

Co-Founder of KRISSTALK forums, an owner’s support group and all things KRISS Vector related. Nick found his passion through competitive shooting while living in NY. He participates in USPSA and 3Gun. He loves all things that shoots and flashlights. Really really bright flashlights.

Any questions please email him at nicholas.c@staff.thefirearmblog.com


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  • Pike0331

    Remington should take note, that[‘s how you handle a problem.

    • TB

      I’d say the problem is that “Made in America” is a selling point in the US. Too many people will buy any crap, as long as it’s “Made in the U.S.”.

      So, an advice to everyone, just stop caring about where a product is made, test it, read reviews and evaluate it honestly. If it’s good, buy it and keep using it, if it’s crap, discard it and don’t ever use it again, regardless of where it was made.

      • Greg

        Considering that its made in America, you can actually get easy parts, replacement and assistance.

        So yeah, there a many benefits to bbuying American, not just economically

        • TB

          It seems like you missed my point. My reply was regarding “Remington should take note”. I say that Remington doesn’t have to take note, since their crappy products sells pretty well anyway, because it is “Made in America”. Just stop buying their crap, and they will be forced to take note and actually care about the quality of their products, and about the level of customer service that they are providing.

          • Kivaari

            Remington has gone into the crapper. They aren’t alone, as I had Winchesters, Rugers, S&W, Colt, Taurus, Kel-Tec, AMT, HK and many lesser known guns fail. It’s like aircraft, never fly the “A” model, wait for the “D” model.

          • Hem90

            There is a phallic joke in there but its too easy.

      • The Stig

        I’d say the problem is that “Made in America” is a selling point in the US. Too many people will buy any crap, as long as it’s “Made in the U.S.”.

        Yeah, like Fords…

        • BryanS

          Ford isnt made in America. Well, maybe the “Americas” but not in the US.

      • Guest

        “Made in America” does not automatically equal quality. This is why I won’t buy US-made vehicles. My Tacoma will out-last any comparable US-made truck.

        • Mike Wynn

          Your Tacoma was made in the U.S. and made from steel that I am currently running while sitting here at work. Altho I do agree that Toyota quality is relatively high. My uncle worked at the Toyota plant in southern indiana.

          • andrey kireev

            Amen, so is my Tundra =)

        • Hellbilly

          400,000 miles on my American-made Jeep. Yes, it has a new engine, but that was swapped-in at 387,000 miles.

          • BryanS

            American made, with a french designed body, Chinese electronics, Japanese gauges, Japanese transmission….. at least for the late 80s through to JK production. Then everything is made elsewhere, now they just assemble them here…. poorly (I currently own 3 Jeeps, and just sold one yesterday )

    • Grindstone50k

      “OK we screwed up.”
      Said Glock never.

      • Kivaari

        What are you intending by your statement? You wont buy Glocks, that work with Glock magazines? Or you wait for Magpul to fix the problem? All the Glock pistols I’ve owned, with the exception of the first M19, worked for me.
        What’s good here is Magpul actually admits the error, and has instituted a method of fixing the problem. Unlike so many after market magazine producers, that continue to sell junk.

        • Grindstone50k

          I’m saying that when Glock releases a product with a manufacturing/design flaw, they didn’t admit it was a mistake and instead claimed the remedied version was an “upgrade”.
          I like Glocks, I’m no hater. But, damn, curb that fanboy defensiveness a bit.

          • Kivaari

            Fanboy? I said I had issues with the M19 (others had issues with M17s). Over all I love my Glocks, as they work. My issue G17 had 22.000 rounds through it, when I decided I didn’t need to keep track.

          • Grindstone50k

            Your immediate jump to assume I won’t buy Glocks and the defensive nature of your post gave it away.

          • Kivaari

            Your first statement left me wondering just what you meant. I’ve had Glock say they screwed up, and did so in a big way. We had some M21’s that needed new slides, they sent them to us. We had 17s and 19s that needed new firing pins, trigger assemblies and FP blocks. I think getting replacement bits and pieces was an admission of “We screwed up”. I owned a lot of handguns and had trouble with all the makes. At least Magpul responded quickly.

          • Grindstone50k

            Gen 4 had lots of problems that Glock never owned up to directly. This is why most people preferred Gen 3 over 4 for a while.

          • Kivaari

            They remedied the problem. I didn’t have any trouble getting the replacement spring. I do prefer the Gen 2 and Gen 3 over the Gen 4s. The Gen 2 G17 I was issued was an excellent pistol. Beretta has been the most obnoxious over the years. Colt’s warranty is one year from when the gun was built. I ordered a new Detective Special for a customer. It was screwed up from day 1. Colt simply said the gun had been made 3 years earlier, sitting on a wholesalers shelf all that time. Bad business practices.

          • SD3

            Boys, boys, simmer down now.

            We can all agree that Glock makes the finest gay man’s pistol ever designed.

          • MrApple

            I’m completely gay for Glock.

          • Chazz Matthews

            EXACTLY.

          • Chazz Matthews

            i.e. the first several months of the 9mm Gen4 Glocks and the ejection issues back in 2012. If you have no idea what I’m talking about, Google: Glock gen4 ejector problems.

            They FINALLY fixed the problem, after months of vehemently denying there was any problem, and then blaming U.S. shooters for using “low power” “white box” range ammo.

            1) Uh, no. Any 9mm ammo made to SAAMI specs is not “weak ammo”. SAAMI spec factory ammo should fire reliably in ANY production pistol. If it doesn’t, it’s a failure of the pistol design — not a failure of the SAAMI spec ammo.

            2) Other companies released parts for Glock that worked better than Glock’s during that time — like Apex Tactical Solutions, which PROVED the issue was Glock’s design/manufacturing incompetency and was not the shooter’s fault or the ammo’s fault.

            Some information came out that to save money, Glock (now run by 2nd generation of family members) had changed the manufacturing process for some of the small parts (Metal Injection Molding, a.k.a. MIM vs. forged steel) and outsourced them to a different company — which resulted in poorly made ejector parts that were not up to specs. Also that in redesigning the ejector part, the geometry was not optimum. Why? Because the 2nd generation family management had laid off most of the older Glock engineers — again to save money.

            Apex actually fixed the issue by releasing an EXTRACTOR that overcame Glock’s poor EJECTOR design and MIM.

            Glock eventually solved the problem, but other than blaming a “bad batch” of ejectors (That lasted for almost a year? Come on! How big is that batch?), they never admitted any fault whatsoever. They also never explained why they released at least FIVE (last time I cared to count) REDESIGNED RECOIL SPRING parts to try to fix the ejection issue. Glock kept trying to adjust the recoil springs, instead of fixing the EJECTOR.

            I love Glocks, have owned Glocks since the 1990, but if a company makes a mistake, I like them a lot better when they own that mistake than trying to blame others.

  • PeterK

    Ah, hah! I knew there’d be teething issues. Will pick some up for my glock 23 (lone wolf conversion barrel) one of these days. After seeing some fun tear down reviews.

    • Ken

      Yeah, I’m waiting for .45 and 10mm ones. Those mags are not commonly found as cheap LE surplus unlike 9mm and .40 ones.

      • G0rdon_Fr33man

        Magpul consistently caters to the most common products, for obvious reasons. I´m not sure you´ll see 10mm ones. Other than that, 10mm best mm.

  • Michael Bergeron

    Have to give them credit for handling the situation in a quick and easy manner and owning up to the mistake.

  • The_Champ

    Honest question, what’s the advantage offered over factory Glock mags?

    • Jack Morris

      Price, I’m assuming.

    • Robot

      good for practice clearing stoppages…..

    • BryanS

      Price, availiblity, and these are probably a more resilient plastic. Ive run Pmags and standard glock mags through a laser engraver. Pmags shrug it off. Glock does not.

  • Anon. E Maus

    They’re honest, and they’re going to fix it for people, have to give them that.
    Many manufacturers wouldn’t even admit this.

    • WhoMe??

      I don’t think honesty had anything to do with it. They shipped a product without complete testing and realized they were screwed when it didn’t function. With all the expensive mold money at risk if the public finds out and shuns it, they had no choice to come clean. The magazine is the heart of the weapon. If it doesn’t run, the gun doesn’t run. Why people buy anything that’s a buck or two cheaper than OE baffles the hell out of me. The magpul mags are designed to take your money, that’s their only function.

      • ostiariusalpha

        So if the new mag bodies work great & are still cheaper, that means nothing to you? Are you not aware that OE Glock mags have also had lemons?

        • WhoMe??

          Put down the Koolaid. When they have 30 years of reliability like the OE mags, then I’ll look at them. Again, there is NFWIH I would trust my life to those POS items. A company sent those out without proper testing, for a pistol that has 65% of LE presence, and HUGE civilian ownership that uses the pistol for self defense. You on magpul payroll or what?

          • ostiariusalpha

            I have no interest in owning a Glock, nor do I own even a single pmag. The only one guzzling kool-aid here is you, apparently. Whether the new mag bodies perform in the next 6 months is a far more useful goal post for verifying their quality, at least from the perspective of a disinterested observer.

          • WhoMe??

            Man, you just don’t get it.

          • R U Kdn Me

            OooooKay ! , Your first sentence sort of disqualifies everything you have said.. I do hope you find a new job somewhere other than in firearm accessory engineering..

          • ostiariusalpha

            LOL! Right, so owning a VP9 and Lancer mags disqualifies someone from assessing whether the purchase of a less expensive, but reliable, aftermarket magazine can be justified. Regardless of any type of product, affordability is just as relevant a quality as dependability & convenience. Being emotionally invested with your equipment is fine, but don’t get your ego so wrapped up in it that you can’t comprehend why it might not be someone else’s preference.

          • Kivaari

            Do you mean inadequate testing like Remington, S&W, Ruger, Colt, Charter Arms, Kel-Tec, Winchester, Tasco, Bushnell and everyone else?

        • Kivaari

          When the Glock 10-shot magazines were forced on us, they didn’t work.

  • WhoMe??

    So Magpul is becoming Promag? A Glock mag I can trust my life to out of the box. This POS? Absolute garbage. Typical for these guys, the customer is the tester.

    • Jack

      I bet you’re fun at parties!

      • KestrelBike

        Some of these guys need to start a company, their 110% perfection will surely last forever. Good gravy.

        • ostiariusalpha

          Does WhoMe work at the OE Glock magazine factory or something? Seems suspiciously gleeful.

          • WhoMe??

            Nope. Don’t work for Glock. Not gleeful either. When good guys get shot over low buck garbage, its a bad day.

          • ostiariusalpha

            Really? And who are these poor, murdered heroes? I hadn’t heard of anyone let down by evil ol’ Magpul while trying to use these Glock mags in defense of their person. Frankly, if you’re using untested mags in your defense gun, you are already well on your way to earning a Darwin Award.

          • Grindstone50k

            Right, because MagPul has a terrible reputation for low-priced garbage magazines that nobody trusts their life to…

        • n0truscotsman

          Count on it!

          Theyll also be able to produce world renowned optical sights for under 400 dollars, forged AR uppers for 45 dollars, and 5.56 ammunition for 5 cents a cartridge

          🙂

    • Kivaari

      Typical? I have not had problems with Magpul products. Some I didn’t like and some I can’t find in stores. After fitting one rifle with Magpul stock furniture, I was impressed enough to put their gear on all of them. The price on the QD sling swivel cups is high, and most places that sell them, have never heard of the various parts. A large dealer nearby doesn’t have clerks that knows the product. That’s the stores failure.
      Even Brownell’s doesn’t have what I need, and the descriptions are not clear. But that’s Brownell’s problem. That said, Magpul and Brownell’s are excellent at customer service. Just think, they could be like Taurus or Colt.

  • Vitsaus

    To be fair, glock had some follower issues lately as well, but saving a few bucks still doesn’t taste as sweet as never needing to call the manufacturer.

  • guest

    What is the point of buying a Glock magazine other than original manufacture?
    It must be the same reason people buy otherwise 99% identical slides or barrels: the disease of customization.

    • Matt

      Why buy the Magpul version? They’re inexpensive. That makes them a great choice for training use. Save you’re expensive OEM mags for carry.

      • Matt

        *your

      • guest

        Save for what? Is there even such a thing as an actual worn-out Glock OEM magazine? And who is that poor that they can’t afford a pair of normal Glock magazines? If you that poor you can’t afford to “train”, because you’d be broke after buying 2 boxes of ammo. Makes no sense what so ever.

        • guest

          Oh sorry, I misunderstood.
          I can see it now, at a personal bankruptcy hearing:
          Your honor, my financial downward spiral started after I went on a mindless shopping spree and bough an original Glock magazine and 2-ply toilet paper instead of the usual 1-ply. That was the life-changing moment that broke my financial spine.

  • Hedd Wyn John

    You’ve gotta praise their honesty but you’d think they would have tested the mags more thoroughly before releasing them for sale. Given how reliable & affordable Glock OEM mags are it was always going to be a challenge for Magpul to persuade consumers to buy aftermarket mags from them, having mags jam is very poor publicity.

    • John

      True. And QA should have been top of their minds – specially when you’re coming out with a new product that, from the start, has an uphill race to dethrone the leader – Glock.
      Love Magpul – use their PMAGs, slings, other accessories. And great of them owning to the mistake. But again . . . it kind of makes me wonder what kind of QA process they have in place if they missed this 🙁

      • Hedd Wyn John

        Indeed, a lot of consumers won’t trust aftermarket mags because of concerns about reliability. Magpul have a reputation for being a leading mag manufacturer and this revelation kinda puts a dent in that reputation.

      • Kivaari

        My impression is they worked OK in the M17. When they put them into the 19 and 26 they had issues. If they made them for the 17 and they worked, well I am ok with it. I will give these a try when they get things working. I always have many original magazines, but I wouldn’t mind having extras.
        I use the PMags and they work fine.

    • Kivaari

      Like trying to find magazines for less money, and some times more money, some magazine makers simply don’t care. The very best after market magazines I’ve used have been Mec Gar. Almost every one else making magazines does a poor job.
      Some of the very worst magazines came as original equipment. Even magazines as simple as a .223 Remington M700 internal magazine, could not be fixed.

      • Hedd Wyn John

        I agree, Mec Gar make the best mags they actually produce OEM mags for several guns, i know of one company who had issues with their own mags they couldn’t fix so they went to mec gar who redesigned the mags and are now produce them.

  • FiftycalTX

    A#1! This is the leadership we need in the White House but I doubt the guy would want to take the pay cut!

  • Sianmink

    They didn’t test it with the Glock19 and 26? 2 of their most popular concealed carry models?

    Magpul PLS

  • montana

    i wonder how much magpul is going to lose over this mistake

    • HANS

      Nothing, people will still buy their mags. Good customer service goes a long way.

  • Most people don’t remember the Pmag release, but they had to do a recall then too. And the exchange process was just as easy then.

    Magpul is the very definition of customer service.

  • Raoul O’Shaugnessy

    Early adopting rarely pays off. Always a good idea to wait a little while and let someone else find the land mines.

  • Lt Donn

    Pike 0331 nailed it…what would happen if our politicians or better yet, the President, handled their collective screw-ups in this fashion….perhaps, just perhaps, the American Public would begin to have a bit more confidence in them…Ha!

  • John

    Mine came in the mail on Tuesday. It was sealed in bag from Midway.

    I gotta say plastic had lots of scrapes and marks and looks rough. Very rough, like Glock OEM mag that’s been used for a year. I only bought one for testing, but probably won’t buy more.

  • Truth Speaker

    Way to stand up to their mistake. Good for them.

  • Dc077

    I had the same problem with my Glock 30 (Very beginning of production) using Glock 21 mags. Hollow points didn’t work worth a damn (though it gave me lots of malfunction practice) and ball was hit and miss. It’s if there’s a little bit of “slop” in the mag size the mag moves around as it sticks out the bottom of the well.
    Solution is to only use mags made for that gun that sit flush for serious work. I won’t beat up on Magpul for it. They admit it and and are replacing the mag bodies free.
    Hell Smith & Wesson sold me a Sigma 40F that the damn front site fell off in the safe, never fired. I’ll admit it was in my possession for many years but I emailed about it and they said they’d send me a shipping label to send it back. Well I’m still waiting. TWO YEARS LATER! That’s bad service.

  • MIke

    From an engineer, it sounds like they made changes to the design to correct issues but something wasn’t flowed down to the die maker/manufacturing dept quick enough and nobody caught it